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OlympusOlympus
OlympusOlympus
OlympusOlympus
OlympusOlympus

Olympus

Question …

How can we use new technology to take customer service to a higher level and simplify the problem-solving process?“ – Olympus, Europe

Solution …

Olystar app Customer service technology

We enhanced the remote assistance tool through AR-supported live video transmission. This live AR support improves the performance of technical support when identifying and solving problems. The application increases the solution rate and lowers the operating costs.