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DUS Flughafen DUS Flughafen
DUS Flughafen DUS Flughafen
DUS Flughafen DUS Flughafen


Question …

“What will be the future of retail, duty free and food and beverage at the airport? Which needs and motivations will the target groups have in the future? And what will a successful commercialization strategy in 2025 look like?“ – DUS Flughafen, Germany

Solution …

Defining a new commercialization strategy driven by delivering hassle free and sensational experiences.

… and dos Santos’ strategists and thought leaders from the fields of e-commerce, retail innovation, startup, fashion, online publishing and community developed together with the DUS client team and their experts (architects, store designers, event managers, …) the new strategy for the commercialization experience 2025 plus. It was pivotal to embrace the change driven by the growing traveler group of Gen Y and Z to define two core concepts which came with several, precise activation ideas and blueprints for the prototypes. First MVPs (minimum viable products) are prepared for testing at the moment and leading to the new commercialization activation at the airport.